Service Desk Coordinator

4 days ago


Fredericksburg, Pennsylvania, United States Bell & Evans Full time

Bell & Evans is committed to delivering exceptional customer service and quality products. We are seeking an experienced Service Desk Coordinator to join our team and support our customers in achieving their goals.

Job Description

As a Service Desk Coordinator, you will be responsible for managing incoming customer inquiries and resolving technical issues related to our poultry products. Your strong analytical and problem-solving skills will enable you to identify root causes and implement effective solutions.

Key Responsibilities:
  • Receive and respond to customer inquiries via phone, email, or chat
  • Analyze and resolve technical issues related to our poultry products
  • Document customer interactions and maintain accurate records

We offer a competitive salary range of $42,000 - $58,000 per annum, dependent on experience. In addition to a comprehensive benefits package, we provide ongoing training and development opportunities to support your growth within the company.


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