Service Coordinator

1 day ago


Hermitage, United States Sunbelt Rentals Full time
Service Coordinator Job Description

Sunbelt Rentals is seeking a highly skilled Service Coordinator to join our team. As a Service Coordinator, you will play a critical role in ensuring the timely and effective servicing of company and customer equipment.

Key Responsibilities:
  • Coordinate and dispatch field service mechanics for preventive maintenance and repair of rental equipment.
  • Manage the inventory of rental equipment and tools, ensuring accurate and timely dispatch to customers.
  • Direct the supply of parts to shop mechanics, other branches, and customers, minimizing costs and ensuring adequate inventory levels.
  • Prepare work schedules and handle service calls to meet customer needs and ensure equipment availability.
  • Collaborate with equipment vendors to stay up-to-date on maintenance requirements and capabilities of new equipment.
  • Handle customer complaints regarding equipment condition or operation, providing prompt and professional resolution.
Requirements:
  • High school diploma or equivalent.
  • Valid driver's license.
  • Strong experience with parts inventory management and purchasing processes.
  • Basic computer skills and proficiency in inventory management software.
  • Supervisory skills and ability to work independently.
  • Personal and professional integrity, with a focus on customer satisfaction.
What We Offer:
  • Competitive base pay range: $20.32 - $27.94.
  • Generous benefits package, including health, dental, vision, life insurance, and a retirement plan with employer matching contributions.
  • Opportunities for career growth and professional development.

Sunbelt Rentals is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.


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