Inside Sales Support Specialist

4 days ago


Fond du Lac, Wisconsin, United States Signarama Fond du Lac, WI Full time
Job Overview

Signarama Fond du Lac, WI is seeking an Inside Sales Support Specialist to join our team. This role involves providing exceptional customer service, supporting internal marketing efforts, and fostering strong relationships with clients.

Salary and Benefits

We offer a competitive salary of $40,000 - $60,000 per year, depending on experience. Additionally, we provide a range of benefits, including paid time off, health insurance, 401(k) matching, and more.

Job Description

The Inside Sales Support Specialist will be the first point of contact for customers, providing expert recommendations, accurate estimates, and guiding them through the order process. They will also implement store marketing strategies, engage in telemarketing, and process work orders with precision.

Key Responsibilities
  • Customer Engagement: Respond promptly to customer inquiries, provide expert recommendations, and guide them through the order process.
  • Marketing Execution: Implement store marketing strategies and engage in telemarketing to foster new business opportunities.
  • Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion.
  • Relationship Management: Maintain strong relationships with vendors and the production team to ensure clarity and quality in all orders.
  • Operational Excellence: Assist in various store operations, ensure administrative tasks are handled efficiently, and maintain a clean and professional store appearance.
Professional Growth
  • Gain valuable experience in customer relationship management and in-house marketing in a globally recognized brand.
What We Offer
  • Competitive Salary
  • Professional Development Opportunities
  • Dynamic and Supportive Work Environment
Qualifications
  • Strong proficiency in computer operations, including Windows Office and POS systems.
  • Excellent command of the English language with strong spelling, grammar, and proofreading skills.
  • Understanding of basic sales and telemarketing principles.
  • Exceptional communication and customer service skills.
  • Ability to stand for extended periods and manage frequent computer use.


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