Case Management Supervisor
1 week ago
Job Title: Case Management Supervisor
Job Overview:
The Case Management Supervisor plays a pivotal role in supporting the Director in the strategic advancement of the case management initiative and its execution at the local level. This position entails the supervision of all case management personnel, the formulation and enforcement of case management policies and protocols, and the facilitation of care coordination with other healthcare professionals and community resources. The Case Management Supervisor is instrumental in ensuring that the case management program achieves its objectives and adheres to all relevant regulations. This role demands active and consistent contributions to departmental operations and communication, embodying the mission, vision, and values of Pipeline Health, while maintaining the standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) in patient interactions.
Qualifications:
A minimum of five (5) years of experience in Clinical Nursing is essential. At least five (5) years of experience in Case Management, ideally within a hospital environment. A minimum of three (3) years of experience in a supervisory role within Case Management or higher is required. Strong critical thinking abilities, commitment to service excellence, and effective interpersonal communication skills are necessary, along with the capacity to comprehend written instructions, robust organizational skills, and proficiency in computer usage. A willingness to learn, synthesize information, make informed decisions, work autonomously, prioritize patients and families, and collaborate with recognized leaders in healthcare is crucial.Licensure/Certifications:
A current RN license issued or recognized by the state Board of Nursing for the state of employment is required. Basic Life Support (BLS) certification from the American Heart Association (AHA) is mandatory. Certification as a Case Manager (CCM) or Accreditation as a Case Manager (ACM) is preferred.For further information about Pipeline Health, please refer to the appropriate resources.
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