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Parts/Service Coordinator

2 months ago

Nokomis, Florida, United States Sudden Service, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Parts/Service Coordinator to join our team at Sudden Service, Inc. The successful candidate will be responsible for maintaining adequate parts inventory, expediting daily parts shipments, and handling warranty claims.

Key Responsibilities
  • Inventory Management: Maintain accurate and up-to-date inventory records, including parts ordering and reordering as necessary.
  • Parts Coordination: Coordinate with service technicians and parts personnel to ensure timely delivery of parts and materials.
  • Warranty Claims: Handle warranty claims and follow through to completion, ensuring customer satisfaction and resolving any issues promptly.
  • Customer Service: Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Administrative Tasks: Perform administrative tasks, including data entry, record-keeping, and reporting.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: 1-2 years of experience in a parts or service industry, with a focus on inventory management and customer service.
  • Skills: Excellent organizational and communication skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.
  • Physical Demands: Ability to lift, stoop, and bend, with a valid driver's license and good driving record.