Market Operations Director

10 hours ago


Little Rock, Arkansas, United States ArchWell Health Full time
Job Summary:

The Director of Market Operations is a critical leadership role at ArchWell Health, responsible for driving the success of our centers in a metropolitan area. This individual will oversee all aspects of market operations, including financial management, team leadership, and strategic planning. The ideal candidate will have a strong business acumen, excellent communication skills, and a passion for delivering exceptional customer service.

Key Responsibilities:
  • Develop and implement market launch plans in partnership with ArchWell Health's corporate Growth team.
  • Lead and manage a team of Center Managers to ensure excellence in center operations and membership experience.
  • Provide financial management and P&L oversight for the market, with a focus on growth and member satisfaction.
  • Collaborate with the Market Medical Director to ensure ArchWell Health is delivering on the patient promise and meeting market performance objectives.
  • Oversee network operations and ensure a high-performance network is established and referrals are systematically coordinated for ArchWell Health patients.
Requirements:
  • Minimum of 7 years in a supervisory role in a medical or hospitality setting, with at least 2 years of multi-site experience.
  • Experience managing and overseeing a multi-million-dollar P&L highly desired.
  • Strong business acumen, excellent communication skills, and a passion for delivering exceptional customer service.
  • Ability to manage multiple priorities across various stakeholders and departments.
About ArchWell Health:

At ArchWell Health, we're creating a community of caring designed to help our members stay healthy and engaged. Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life.



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