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Customer Service Representative for Inbound Calls

2 months ago


Los Altos, California, United States Nexus Technologies Full time
Nexus Technologies Customer Support Role

About the Job:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative for Inbound Calls. As a key member of our support team, you will be responsible for providing exceptional customer service via phone, ensuring that our clients receive timely and effective support.


Key Responsibilities:

  • Provide customer support via phone, addressing inquiries and resolving issues in a professional and courteous manner.
  • Initiate service and ensure seamless customer experience.

Work Environment:

You will work in a dynamic and fast-paced environment, collaborating with our team to deliver exceptional customer service. As a remote worker, you will have the flexibility to work from home, with regular check-ins and performance evaluations to ensure your success.


Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a remote environment with minimal supervision.
  • Strong problem-solving and analytical skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.