Customer Service Associate
1 month ago
Job Summary
Lithia Motors is seeking a skilled Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries in a timely and professional manner.
Key Responsibilities
- Take inbound and make outbound calls to existing customers
- Develop rapport with customers to build trust and loyalty
- Handle heavy call volumes with ease and efficiency
- Work collaboratively with team members to achieve customer satisfaction goals
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong problem-solving and conflict resolution skills
- High school diploma or equivalent required
About Lithia Motors
Lithia Motors is a leading provider of automotive products and services. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.
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