Healthcare Financial Counselor
6 days ago
To obtain complete and accurate personal, clinical, and financial information from patients in an efficient and courteous manner. The MDIH Finance Counselor has a variety of responsibilities including insurance specialist, information gatherer, collector, receptionist, and switchboard operator. With the assistance of the Patient Access Manager, assesses and establishes payment plans, verifies charity care programs qualifiers, and investigates other alternative financing.
Responsibilities- Insurance specialist
- Information gatherer
- Collector
- Receptionist and Switchboard Operator
- Public Relations
- Data Entry
- Clerical
- Pre-admission schedules and coordination of authorizations/pre-certification/referrals
- Trainer for new hires and other hospital staff
- Provide assistance as a Certified Applications Counselor related to the Patient Protection and Affordable Care Act (PPACA)
- Prefer college degree or other certification relevant to healthcare settings
- High School or equivalent with demonstrated registration clerical skills, including excellent spelling, numerical accuracy, strong math aptitude, good communication skills, and pleasant manners
- Ability to perform all duties of Registration Clerk I-II-III in addition to admission and pre-registration proven experience in a complex office or hospital setting where attention to detail is required
- Successful completion of the CMS-Certified Application Counselor (CAC) Curriculum must be completed within three months of hire
- Strong Healthcare financial customer service skills and interacting with people
- Medium to expert skill level using software like Word and Excel
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data
- Prefer prior healthcare experience (Medical Office or Hospital settings)
- Experience working in customer service (Face to Face exchanges with customers)
- Financial service experience from the point of care perspective
- College degree in Coding or Healthcare may be substituted for work experience
- Proven ability and experience managing multiple work events in a high volume communication environment
- Excellent communication skills to include conflict management, tact, persuasion, and problem-solving skills
- Demonstrates commitment to Patient Services and performs duties to promote quality patient care and customer satisfaction while promoting safety and cost efficiency
- Ability to train and educate new staff and assist other departments performing registration tasks
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Healthcare Financial Specialist
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Bar Harbor, Maine, United States Mount Desert Island Hospital Full timeJob SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Finance Counselor/Registration Clerk III at Mount Desert Island Hospital. This role requires excellent communication and customer service skills, as well as the ability to work in a fast-paced environment.Key ResponsibilitiesObtain complete and accurate personal,...
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Financial Services Representative
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