Concierge-Summit Coordinator

1 week ago


Rochester, New York, United States Jewish Senior Life Full time
Job Summary

We are seeking a highly skilled and experienced Concierge to join our team at Jewish Senior Life. As a Concierge, you will be responsible for providing exceptional guest services and ensuring a seamless experience for our residents and visitors.

Key Responsibilities
  • Schedule and dispatch all transportation requests for Summit, Wolk, Lodge and outpatient rehab customers.
  • Schedule and coordinate the Summit guest room reservation requests.
  • Respond to all emergency calls and serve as the main entrance concierge.
  • Answer incoming calls, handle resident questions and coordinate requests for services.
  • Greet all visitors entering the facility and perform clerical tasks including update of resident files using Excel and JSL SOS system.
Requirements
  • High school graduate required.
  • Associates degree preferred.
  • CPR/AED required.
Preferred Qualifications
  • 3 years' experience relating to reception desk operations including public contact and proficient computer skills.
  • Professional demeanor and excellent customer service skills mandatory.
  • Hotel/Restaurant or Health Care organization experience preferred.

Jewish Senior Life is committed to equal employment opportunity and does not discriminate against employees or applicants for employment on any legally-recognized basis.



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