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Customer Service Representative
2 months ago
**About Plennova GmbH - FoodStore.One**
We are a dynamic and innovative company in the wholesale and retail sector, dedicated to providing our customers with a wide range of food and beverages through our online shops.
**Our Mission**
We strive to deliver fast and reliable services, ensuring customer satisfaction and loyalty. Our experienced logistics specialists work tirelessly to ensure timely delivery of our products.
**Our Team**
We value our employees as our most valuable asset and prioritize their satisfaction, personal development, and motivation. We offer a varied and creative work environment, where employees can contribute their ideas and grow with the company.
**The Role**
We are seeking a highly motivated and customer-focused individual to join our team as an Online Shop Customer Service/Logistics Specialist (m/f/d). The successful candidate will be responsible for providing exceptional customer service, resolving issues, and ensuring seamless logistics operations.
**Key Responsibilities**
- Provide timely and effective customer service through various communication channels
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with logistics specialists to ensure efficient order processing and delivery
- Contribute to the development and implementation of customer service strategies
**What We Offer**
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.