RMA Customer Service Representative
3 weeks ago
We are seeking a skilled RMA Customer Service professional to join our team at Diversified Power International. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and ensuring customer satisfaction.
Key Responsibilities:- Provide professional phone support to customers, resolving technical issues related to battery chargers and other electronic appliances.
- Utilize excellent writing skills to communicate effectively with customers, both verbally and in writing.
- Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.
- Develop and maintain a working knowledge of Microsoft Office products to effectively manage customer interactions and data.
- Ensure compliance with company requirements, including a minimum of an Associate's Degree in Electronics or equivalent relevant work experience.
Requirements:
Associate's Degree in Electronics or equivalent relevant work experience
Working knowledge of Microsoft Office products
Residency in Tri-Cities, TN
What We Offer:
A dynamic work environment with opportunities for growth and development
A competitive compensation package
A comprehensive benefits program
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RMA Customer Service Representative
3 weeks ago
Piney Flats, Tennessee, United States Diversified Power International Full timeRMA Customer Service RoleAt Diversified Power International, we're seeking a skilled RMA Customer Service professional to join our team. As a key member of our support team, you'll be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide professional phone experience to clients, ensuring a...
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