Death Valley Harley Davidson Fit Specialist

1 week ago


Victorville, California, United States Wise Auto Group Full time
Job Summary:

We are seeking a highly experienced and skilled Death Valley Harley Davidson Fit Specialist to join our team at Wise Auto Group in Death Valley.

The estimated salary for this position is between $2800 and $7000 per month, depending on experience.

About the Job:

This role involves working closely with customers to find their ideal Harley-Davidson motorcycle. As a Fit Specialist, you will be responsible for guiding customers through the sales process, ensuring they receive exceptional customer service, and meeting or exceeding sales targets.

Your key responsibilities will include:

  • Welcome guests into the dealership and provide a welcoming atmosphere
  • Narrow down the selection of Harley's to find which ones fit the customers' needs
  • Follow up phone calls to customers and ensure timely communication
  • Selling the fun and excitement of Harley-Davidson to customers
  • Responsible for making sure that every person encountered on the sales floor is entered into the CRM
  • Aggressively but politely following up on all prospective customers
  • Meet and exceed contact goals as assigned by the Sales Manager
  • Follow all procedures to complete all paperwork accurately and in a timely manner
  • Maintain the showroom and display of motorcycles in a manner appealing to customers
  • Remain alert and on the floor, at all times
  • Greet customers immediately, in a courteous and friendly manner
  • Handle telephone transactions quickly and courteously
  • Ensure that customers are properly qualified for needs and wants
  • Practice an effective selling methodology so that all customers receive consistent treatment when doing business
  • Make introductions to other departments to ensure cross-selling of Parts and Accessories, Financing, Insurance Products and Services, Warranties and Service Plans
  • Follow policies regarding road tests, pre-delivery inspections, and vehicle deliveries
  • Handle customer complaints according to dealership policy, showing empathy and a positive attitude, and demonstrate our commitment to 'make things right', as specifically directed by the ASM and/or Sales Manager
  • Attend training sessions as requested by the Sales Manager
  • Perform other related duties as assigned or requested


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