Client Service Specialist II
5 days ago
We are seeking a highly skilled Client Service Specialist II to join our team at First Citizens Bank. As a key member of our banking operations team, you will be responsible for providing exceptional client service and support to our commercial clients.
Key Responsibilities- Client Support: Provide timely and accurate support to commercial clients, responding to inquiries and resolving issues in a professional and courteous manner.
- Problem Solving: Analyze and resolve complex client issues, often requiring collaboration with internal partners and stakeholders.
- Process Improvement: Identify opportunities for process improvements and implement changes to enhance client experience and operational efficiency.
- Collaboration: Work closely with cross-functional teams to achieve business objectives and support the development of new business initiatives.
- Education: Bachelor's degree in a related field, such as business, finance, or communications.
- Experience: 1-2 years of experience in banking, financial services, or a related field.
- Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.
As a Client Service Specialist II at First Citizens Bank, you will have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional client service and support. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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