Macy's Customer Service Representative, San Francisco Union Square

1 week ago


San Francisco, California, United States Macy's Full time

**Job Summary**

Macy's is seeking a highly motivated and customer-focused Sales Associate to join our team in San Francisco Union Square. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and meeting sales goals.

**Key Responsibilities:**

  • Provide excellent customer service by greeting customers, answering questions, and making recommendations on products.
  • Maintain a high level of product knowledge by staying up-to-date on new products, features, and promotions.
  • Meet sales goals by suggesting products to customers, handling transactions, and resolving customer complaints.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing time to meet sales goals and customer needs.
  • Collaborate with colleagues to achieve sales goals and provide support during peak periods.
  • Participate in visual merchandising and store displays to create an engaging shopping environment.
  • Perform other duties as assigned by management.

**Requirements:**

  • No education or experience required.
  • 1-2 years of retail experience preferred.
  • Ability to read and interpret instructional documents, such as safety rules and operating instructions.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

**Physical Requirements:**

  • Prolonged periods of standing and walking around the store.
  • May involve reaching, crouching, kneeling, and stooping.
  • Frequent use of computers and other technology, necessary to perform job functions.
  • Frequently lift/move up to 25lbs.


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