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Design Sales Consultant
2 months ago
We are seeking a highly skilled Design Sales Consultant to join our team at Daltile. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities- Provide interior design advice and product expertise to customers, ensuring the completion of selection/sales for all clients.
- Log all client showroom visits, contact information, and detailed customer preference and selection notes in our customer management tool.
- Prospect for new business with an emphasis on Custom Builders and Residential Designers, making outside sales calls as needed and following up on leads to grow and drive business.
- Maintain showroom samples and merchandising, including ordering, receiving, and maintaining models and displays.
- Plan and host showroom tours and small and large events for industry trade to drive customer sales.
- Attend outside trade events to develop industry relationships and build brand awareness.
- Four-year degree in a related field, or four years of related experience, or a combination of a two-year degree with two years of related experience.
- Competencies in sales, customer engagement, customer service, design, sketching, reading blueprints, Auto-CAD, color coordination, interior design trends, customer buying habits, and creative thinking.
- Ability to approach unfamiliar situations and conceptualize innovative and imaginative solutions easily, using creative skills to document and sell them to clients.
- Computer skills in MS Office, MS Word, Excel, and PowerPoint, with customer management tools a plus.
- Excellent oral, written, listening, and interpersonal communication skills necessary to effectively interact with customers, team members, management, and other internal and external customers.
Daltile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America. We are committed to incorporating environmentally-friendly materials, processes, and products throughout our organization.