Clinical Support Specialist
6 days ago
**About UNC Health Care**
At UNC Health Care, we are committed to providing high-quality patient care and improving the health and well-being of our communities.
We are seeking a highly skilled Clinical Support Technician II to join our team in the Endocrinology Clinic. As a key member of our healthcare team, you will assist healthcare professionals in delivering patient care and coordinate communications on the patient care unit.
The ideal candidate will have excellent clinical knowledge and administrative support skills to ensure efficient operation of the healthcare facility.
Responsibilities:
- Assist physicians and other healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
- Critically review patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
- Provide various clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
- Perform routine quality assurance audits, safety checks, and inventory of supplies.
- Provide administrative and clerical support including PI audits and data entry.
- Provide clinical support assistance to include but not limited to cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
- Provide direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measure and record vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage. Performs Oxygen room set-up and monitors oxygen flow-rate, performs oropharyngeal and nasopharyngeal suctioning, tracheostomy care, fecal impaction removal, sterile dressing change wound irrigation, IV fluid assembly and monitoring, IV site care and discontinue peripheral IV, ostomy irrigation and care, urinary catheterization and irrigation, performs established oral, nasogastric, gastrostomy tube feeding.
- Reinforce routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or healthcare providers.
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