Server (Primary and Secondary) - Food Service Professional

2 weeks ago


North Bend, Oregon, United States Momiji Management Group Full time
Job Summary

Momiji Management Group is seeking a skilled Server (Primary and Secondary) to join our team. As a Server, you will be responsible for providing exceptional customer service, taking orders, and delivering food and drinks to our patrons.

Key Responsibilities
  • Greet and Seat Customers: Welcome guests and ensure they have a comfortable dining experience.
  • Take Orders and Communicate with the Kitchen: Accurately take orders and communicate with the kitchen staff to ensure timely delivery of food and drinks.
  • Provide Attentive Service: Refill drinks, check on guests' needs, and update them on the status of their order.
  • Address Customer Service Issues: Promptly address any customer service issues and refer them to the appropriate person if necessary.
  • Perform Cleaning and Sanitation Duties: Maintain a clean and sanitized server station and tables.
  • Process Customer Payments: Take and process customer payments using a POS system.
  • Assist with Side Prep Work: Complete side prep work such as cutting cucumbers, refilling condiments, and doing dishes.
  • Pack Up Orders and Ring Out Customers: Pack up to-go orders and ring out customers.
  • Work in the Tempura Station: Assist with tempura preparation and cooking as needed.
  • Makes Deliveries: Make deliveries as needed.
Requirements
  • Excellent Customer Service Skills: Provide exceptional customer service and set the tone for a positive dining experience.
  • Ability to Multitask: Work in a fast-paced environment and multitask with ease.
  • Good Understanding of Menu: Have a thorough understanding of our menu and be able to make recommendations.
  • Dependability and Attendance: Be dependable and have a good attendance record.
  • Teamwork and Communication: Work effectively in a team environment and communicate clearly with colleagues.
  • Health and Safety: Follow all health and safety policies and procedures.
  • Point of Sale (POS) System: Operate a POS system and other electronics in the store.
  • Valid Driver's License: Have a valid driver's license and be able to operate a company vehicle if needed.
Physical Requirements
  • Standing and Walking: Stand and walk continually throughout the entire shift.
  • Lifting and Carrying: Lift, carry, deliver, and serve from trays weighing up to 50 lbs.
  • Manual Dexterity: Have manual dexterity to cut and chop foods and perform other related tasks.


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