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Director of Admissions and Business Development

2 months ago


Wilsonville, Oregon, United States Avamere Lake Oswego Operations Investors Full time
Job Summary

We are seeking a highly skilled and experienced Admissions Director to join our team at Avamere Lake Oswego Operations Investors. The successful candidate will be responsible for building and maintaining professional relationships with referral source contacts, coordinating the admission process, and ensuring a warm and welcoming environment for our residents.

Key Responsibilities
  • Relationship Building: Develop and maintain strong relationships with referral source contacts, including hospitals, physicians, clinic managers, insurance case managers, liaisons, and state and county caseworkers.
  • Admission Coordination: Coordinate the admission process, ensuring that resident rooms are ready and all departments are prepared for new admissions.
  • Facility Tours: Conduct facility tours and ensure that the interior of the facility is tour-ready and presents well to visitors at all times.
  • Resident Orientation: Assist in the resident admission orientation program and provide residents with an admission information packet.
  • Communication: Review and explain facility room rates, billing procedures, visitor/guest privileges, restrictions, and resident care procedures to new residents and/or their families.
  • Record Keeping: Maintain accurate records of available beds and a resident waiting list.
  • Reporting: Complete, maintain, and analyze daily and monthly census reports.
  • Backup Systems: Coordinate 24/7 backup systems and coverage for admissions.
  • Culture and Environment: Create and uphold an atmosphere of warmth, patience, enthusiasm, and a calm and cheerful environment.
Qualifications
  • Education: Bachelor's Degree in Healthcare Administration or a closely related field, with 1 or more years of experience; or 5+ years of experience in a similar position.
  • Knowledge: Knowledgeable of reimbursement systems such as Medicaid, Medicare, and private insurances.
  • Regulatory Compliance: Knowledgeable of the rules, regulations, and guidelines that govern nursing care facilities.
  • Interpersonal Skills: Able to deal tactfully with personnel, residents, visitors, and the general public.
  • Confidentiality: Maintain confidentiality of all resident care information in accordance with HIPAA guidelines.
Employee Benefits
  • Tuition Assistance: Up to $6,000 per year.
  • Mentorship Opportunities: Available for career development.
  • Career Development: Opportunities for growth and advancement.
  • Employee Assistance Program: Featuring counseling services, financial coaching, free legal services, and more.
  • Employee Referral Program: Generous incentives for referrals.
  • Paid Time Off/Sick Leave: Rolls over annually.
  • 401K Retirement Plan: With employer match.
  • Comprehensive Benefits Package: Including medical coverage, voluntary dental, vision, and life insurance, short-term disability, and AD&D coverage.