Evening Shift Supervisor at Blake's BBQ

1 week ago


Bismarck, North Dakota, United States Blakes Full time
Job Overview

Position: Evening Shift Supervisor

Reports To: General Manager

Employment Type: Full-Time, Evening Shift

Shift Schedule: 3:00 PM – 10:30 PM, with some Saturdays required

Position Summary:

Blake's BBQ is seeking a dedicated and customer-oriented Evening Shift Supervisor to manage our operations during the evening hours. In this role, you will be essential in upholding our dedication to exceptional service and customer satisfaction. Your leadership will ensure that our team delivers outstanding service and creates a welcoming atmosphere for all guests.

Primary Responsibilities:

  • Lead by Example: Exhibit excellent customer service and active listening skills, setting a high standard for the team.
  • Mentor Team Members: Provide support and guidance to evening staff, ensuring alignment with Blake's BBQ's core values.
  • Engage with Customers: Actively interact with patrons, attentively listen to their feedback, and address their needs promptly.
  • Proactive Issue Resolution: Address customer concerns with immediate and appropriate solutions.
  • Quality Assurance: Oversee the preparation and presentation of menu items to maintain Blake's BBQ's quality standards.
  • Encourage a Positive Work Environment: Foster a supportive atmosphere where team members feel valued and motivated.
  • Communicate with Management: Provide regular updates on shift performance, customer feedback, and operational challenges to promote continuous improvement.

Qualifications:

  • Demonstrated experience in a leadership capacity, ideally within the food and beverage sector.
  • Strong interpersonal and communication skills.
  • Commitment to customer satisfaction and teamwork.
  • Able to thrive in a fast-paced environment and manage multiple responsibilities effectively.
  • Willingness to work evening hours, including weekends and holidays.

Why Choose Blake's BBQ?

At Blake's BBQ, we prioritize more than just serving delicious food; we are dedicated to providing an outstanding customer experience. As an Evening Shift Supervisor, you will play a vital role in ensuring that every guest feels appreciated and valued. Join us in our mission to deliver excellence in every dining experience.



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