Clinical Care Coordinator

2 weeks ago

Newport News, Virginia, United States BayMark Health Services Full time
Job Title: Clinical Care Coordinator

We are seeking a compassionate and skilled Clinical Care Coordinator to join our team at BayMark Health Services. As a Clinical Care Coordinator, you will play a vital role in ensuring the maintenance of quality care and monitoring the treatment of all patients.

Responsibilities:
  • Ensure the maintenance of quality care and monitor treatment of all patients.
  • Ensure accurate and current clinical records are maintained by staff.
  • Conduct internal program review, patient records review, and educational counseling related to substance abuse disorders.
  • Assess training needs of clinical and support staff and report to the Program Director.
  • Ensure staff compliance with Federal and State regulations governing the treatment of patients.
  • Attend conferences, meetings, and training programs as needed.
  • Hold a basic understanding of substance use disorders and stay up-to-date on current drug abuse and treatment information.
  • Provide intake/readmission services and follow-up calls to all discharging patients for at least 30 days.
  • Provide crisis intervention/supportive services to patients as needed.
  • Provide interagency reports/documentation as required.
  • Perform individual and peer file reviews on a monthly basis for quality control.
  • Maintain and help with a chart monitoring system.
  • Participate in or direct community and public relations activities, including advertising and marketing.
  • Collect patient program fees as necessary.
  • Efficiently use a computer and computer programs for clinic financial accountability and accuracy.
  • Develop professional, helpful, and effective relationships with patients.
  • Function as a team leader with the ability to delegate necessary tasks for clinic stability.
  • Project a positive and professional image to the community, representing the clinic.
  • Participate in and/or help perform and attend monthly Clinic In-service Trainings.
  • Provide follow-up calls to new patients within 48 hours.
Qualifications:
  • LADC with a Master's degree in behavioral health, and/or LCMHC required.
  • Appropriate work experience in the behavioral health field, with at least five (5) years of experience in substance abuse and one (1) year of experience in administering a substance abuse treatment agency.
  • Satisfactory drug screen and criminal background check.

At BayMark Health Services, we are committed to providing the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

We are an equal opportunity employer and are committed to compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability, or veterans' status or any other classification protected by State/Federal laws.

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