VSAT Operations Expert

23 hours ago


Cary, North Carolina, United States Aditi Consulting Full time

Job Summary: We're looking for an experienced VSAT Operations Expert to join our team at Aditi Consulting. This individual will be responsible for ensuring the smooth operation of our satellite networks, providing technical support to customers, and collaborating with internal teams to resolve complex network issues.

Key Responsibilities:

  • Monitor and troubleshoot VSAT networks to ensure optimal performance
  • Provide technical assistance to customers via phone, email, or ticket notes
  • Collaborate with internal teams to develop and implement effective solutions to improve network efficiency and reliability
  • Work closely with vendors to troubleshoot and resolve hardware and software issues
  • Communicate effectively with customers to provide timely updates on issue resolution

Requirements:

  • 3+ years of experience in satellite networking and IP networking
  • Strong understanding of satellite communication systems, protocols, and technologies
  • Excellent problem-solving and analytical skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Flexibility to work extended hours, including evenings, weekends, and holidays

Compensation: The estimated salary for this position is $45-$55 per hour, depending on qualifications, skills, and location.



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