Brand Representative

4 hours ago


Palm Beach, Florida, United States David Yurman Full time

About the Role

David Yurman is seeking a highly skilled Brand Ambassador to join our team. As a Brand Ambassador, you will be responsible for delivering exceptional customer service and driving sales through clientele development and product knowledge.

Key Responsibilities

Sales and Service

  • Meet or exceed individual sales targets by maximizing all selling opportunities
  • Provide a warm and hospitable client experience, ensuring that the customer takes priority at all times
  • Offer exceptional customer service by being knowledgeable about products and services
  • Support and align with all key business initiatives and new product launches
  • Stay current with industry trends to determine opportunities to maximize sales within the market

Clientele Development

  • Collect meaningful customer data to build relationships and personalize future client development opportunities
  • Utilize marketing tools to engage current and new business and drive sales
  • Embrace technology to enhance the customer experience

Operations

  • Assist with inventory control and maintain shrink levels below target
  • Maintain consistent visual merchandising and housekeeping standards
  • Stay up-to-date with all product categories
  • Ensure adherence to company retail operating and security procedures
  • Partner with the support team in the repair process and follow up on customer communication

Teamwork

  • Be aware of the impact of behavior on others
  • Provide help and advice to colleagues to achieve goals
  • Demonstrate a flexible approach, responding positively to any reasonable request

Requirements

  • Previous retail or luxury retail sales or relevant clientele-focused experience
  • Proven track record in achieving sales results
  • Exceptional clientele and customer relationship-building skills
  • Demonstrate strong verbal and written communication skills
  • Possess computer skills to operate our retail POS system and MS Office programs
  • Flexibility to work in various roles based on business needs
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays

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