Insurance Customer Service Representative
2 weeks ago
Chung Insurance Agency Inc. is seeking a motivated and customer-focused professional to join our team as a Customer Relations Representative. In this role, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and helping our business grow through value-based conversations.
Key Responsibilities:- Establish and maintain customer relationships through regular communication and follow-up.
- Provide prompt, accurate, and friendly customer service, addressing inquiries and resolving issues related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Maintain a strong work ethic and commitment to success, ensuring excellent customer service and contributing to the growth and success of our agency.
- Competitive hourly pay and commission/bonus structure.
- 401K and health benefits.
- Paid time off (vacation and personal/sick days).
- Growth potential and opportunities for advancement within our agency.
- Valuable experience and skills development.
- Excellent interpersonal and communication skills, both written and verbal.
- Enthusiasm for the role of insurance and financial products in helping people manage risks and achieve their goals.
- People-oriented and self-motivated individual with a strong work ethic.
- Ability to multitask, prioritize tasks, and effectively relate to customers.
- Bilingual or multilingual skills, with a preference for Spanish or Korean.
- Property and Casualty license, with the ability to obtain a Life and Health license.
At Chung Insurance Agency Inc., we value our customers and strive to provide exceptional service. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Customer Service Representative
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