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Customer Service Representative

2 months ago


Charleston, Illinois, United States Mach 1 Stores Full time
About Mach 1 Stores

We are a family-owned convenience store with a reputation for friendly staff, stocked merchandise, and cleanliness. Our success is built on the dedication of our valued employees, who provide exceptional customer service and create a positive work environment.

Job Summary

We are seeking an Entry-Level Customer Service Associate to join our team. As the face of our convenience store, you will be responsible for providing excellent customer service, assisting with purchases, and maintaining a clean and safe store environment.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive experience for every customer
  • Assist customers with purchases and maintain a clean and stocked store environment
  • Perform tasks assigned by the store manager, including cleaning and maintaining equipment, floors, and other areas of the store
  • Work effectively as part of a team to achieve store goals and objectives
Requirements
  • Must be 21 years of age
  • Can pass a background check
  • Able to lift periodically
  • Cashier/cash handling skills
  • Can walk/stand for shift duration
  • Able and willing to work weekends and holidays
What We Offer
  • Competitive pay
  • Great benefits, including health insurance, vacation time, and a 401(k) option
  • Perks, such as shift differential and employee discount programs
  • A positive work environment, with encouragement, hands-on training, and an open-door policy