Store Manager Trainee

1 week ago


Charleston, West Virginia, United States Insomnia Cookies Full time
{"title": "Store Manager in Training", "description": "Store Manager in Training Opportunity

Insomnia Cookies is seeking a highly motivated and experienced individual to join our team as a Store Manager in Training. As a key member of our store operations team, you will be responsible for leading and developing our team members, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Lead and develop a team of 2-5 team members, providing coaching and training to ensure they meet Insomnia Cookies' standards.
  • Perform as Manager-on-Duty during scheduled shifts, overseeing store operations and making decisions to ensure customer satisfaction.
  • Support the Store Ops Manager with ordering, inventory control, and scheduling.
  • Conduct initial interviews for potential new hires and provide feedback to the Store Ops Manager.
  • Upsell and provide exceptional customer service, ensuring all team members meet Insomnia Cookies' standards.
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun).
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.
About Us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. With an expanding footprint of over 290 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible".

", "lang_code": "en"}

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