Billing Specialist
1 day ago
Job Summary:
We are seeking a highly skilled Billing Specialist to join our team at Insight Global. As a Billing Specialist, you will be responsible for reviewing and analyzing carrier freight bills, resolving potential errors and duplicate billing, and facilitating the billing of orders to customers.
Key Responsibilities:
- Communicate with internal and external sources to resolve open tasks and maintain quality and service levels.
- Ensure issues are addressed immediately and inform the appropriate parties for proper resolution.
- Make customer satisfaction the primary driver for successful quality processes with internal and external teams.
- Develop a working understanding of internal technologies required for daily functions.
- Communicate with various internal company departments to address problems preventing orders from billing to a customer.
- Partner with transportation providers to secure required documentation for customer billing.
- Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment.
Requirements:
- 1 year of experience in audit, accounts receivable, accounts payable, load planning, or transportation/logistics.
- Proficient Excel experience.
- MS Office applications knowledge and applicable experience.
Preferred Qualifications:
- Experience working with large data sets in Excel and creating pivot tables.
- Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience.
What We Offer:
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.
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