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Billing Specialist

1 month ago

Gainesville, Florida, United States Insight Global Full time

Job Summary:

We are seeking a highly skilled Billing Specialist to join our team at Insight Global. As a Billing Specialist, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers.

Key Responsibilities:

  • Communicate with internal and external sources to resolve open tasks and maintain quality and service levels when working with clients.
  • Ensure issues are addressed immediately and appropriate parties are informed for proper resolution.
  • Make customer satisfaction the primary driver for successful quality processes with internal and external teams.
  • Develop a working understanding of the internal technologies required for daily functions.
  • Communicate with various internal company departments to address problems preventing orders from billing to a customer.
  • Partner with transportation providers to secure required documentation for customer billing.
  • Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes.

Requirements:

  • 1 year of experience in audit, accounts receivable, accounts payable, load planning, or transportation/logistics.
  • Proficient Excel experience.
  • MS Office applications knowledge and applicable experience.

Preferred Qualifications:

  • Experience working with large data sets in Excel and creating pivot tables, using V-LOOKUP functions, etc.
  • Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience.

What We Offer:

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.