Logistics Operations Coordinator
2 months ago
About YQN
We are a leading international logistics platform, offering comprehensive services including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, and more.
Our mission is to provide efficient and convenient cross-border supply chain logistics, leveraging digital technology to visualize and optimize our services.
We have established strategic partnerships with top ocean carriers and logistics providers, including COSCO Shipping, Maersk Line, and Sinotrans.
Job Summary
We are seeking a highly skilled Logistics Operations Coordinator to join our team. The successful candidate will be responsible for ensuring smooth and timely freight process flow, accurate data entry, and timely movement and delivery of freight to customers.
Key Responsibilities
- Ensure accurate and timely data entry into our operating system.
- Track and trace shipments as required.
- Utilize Process Monitors and Workflows on a daily basis.
- Ensure timely movement and delivery of freight to customers.
- Ensure documents are timely sent to the customer or broker for customs purposes.
- Ensure accurate and timely client invoicing.
- Interact with customers to arrange shipments and exceed customer service expectations.
- Contribute to maintaining strong relationships with suppliers.
- Meet compliance with regulations at all times.
- Understand department process flow and identify areas for improved efficiency.
Requirements
· Bachelor's or Master's degree preferred
· Proactive and positive attitude
· Solid knowledge of import and export
· Excellent communication and interpersonal skills
· Excellent customer service and client relations skills
· Quick critical thinking and problem-solving abilities
· Ability to use computers, software, and other technology for inventory and communication purposes
· Excellent interpersonal, written, and verbal communication skills
· Proficient in English and Mandarin is a required
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