Logistics Operations Manager

13 hours ago

Reston, Virginia, United States CEVA Logistics Full time

About the Role

The General Manager at CEVA Logistics is responsible for leading the contract(s) and all employees in the growth and development of additional business opportunities with existing customers. This involves ensuring ongoing customer service and maintaining customer relations by focusing on the contract's daily operations based on the customer's needs.

Key Responsibilities

  • Ensure ongoing customer service and maintain customer relations through daily communications with the customer to discuss service needs and potential problems.
  • Responsible for the attainment of profit objectives of contracts, providing financial analysis and decision-making for customers.
  • Responsible for the organic growth and development of additional business opportunities with existing customers.
  • Ensure safety, maintain quality, establish and monitor cost control programs.
  • Lead and foster creative problem-solving, develop positive and professional relationships with customers and within contracts.
  • Work with government departments, social groups, etc.
  • Oversee operations schedule and staff in anticipation of customer needs. Oversee the staffing needs of the contract to ensure sufficient labor to meet the customer's requirements and control costs.
  • Establish ongoing programs to ensure continuous improvement, including the use of Kaizen, LEAN, and the EQS program to maintain quality performance.
  • Establish and monitor cost control programs, including annual budget development, monthly P&L review, payroll, and cost analysis. Through the use of Performance Management projects, guide managerial staff to monitor and control costs on a weekly basis.

Requirements

  • Bachelor's Degree in Logistics, 3PL, or Transportation is required.
  • Master's Degree is preferred.
  • At least 10 years' experience and expertise in operations and business management is required.
  • Minimum of 10 years' experience in managing P&L.

What We Offer

CEVA Logistics offers a benefits package with a focus on your wellbeing, including competitive Paid Time Off, 401(k), health insurance, and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

We value your professional and personal growth, and we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us, and you can stay in the same job family, find a new family to grow in, or find your own path.

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