Order Coordinator

4 weeks ago


Richmond, Virginia, United States Alfa Laval Full time

At Alfa Laval, we strive to overcome the most challenging obstacles. Our driving force is to accelerate success for our customers, people, and planet. To achieve this, we need dedicated individuals with a curious mindset. Curiosity sparks innovative ideas, which drive progress.

You will be a self-motivated team player with excellent networking skills in an international and cross-cultural environment. You will work in line with Alfa Laval's drivers: Action, Interaction, and Satisfaction. You will be driven, see solutions rather than problems, and effectively prioritize and execute tasks.

In this role, you will have the opportunity to work closely with customer service, sales teams, buyers, and production teams. Your responsibilities will include handling all aspects of order planning, scheduling, and coordination throughout the production and delivery cycle.

Key responsibilities include:

  • Reviewing, entering, and acknowledging customer orders to ensure alignment with capacity and material availability through thorough analysis.
  • Providing accurate delivery dates for customer orders by leveraging our ERP system and associated tools, and effectively communicating product lead times to the Sales team.
  • Coordinating and monitoring products throughout the entire production and delivery cycle, collaborating closely with Sales, Manufacturing, and Shipping departments to ensure precise delivery of customer orders.
  • Serving as the primary point of contact for the Sales team regarding all order-related inquiries, addressing concerns, and providing timely updates.
  • Assisting in the development and implementation of production planning and inventory management methodologies to enhance efficiency and meet organizational goals.
  • Optimizing Delivery On Time (DOT) performance by investigating and reporting root causes for any delays, and implementing corrective actions.
  • Driving initiatives to reduce takt time across the manufacturing process, identifying opportunities for improvement, and implementing strategies to enhance productivity.
  • Taking a leadership role in continuous improvement activities, facilitating brainstorming sessions, analyzing data, and implementing best practices to drive operational excellence.

Requirements include:

  • An Associates degree in Business, Engineering, and/or Supply Chain with relevant experience.
  • 1-2 years of experience in a similar role within a manufacturing company environment.
  • Proficiency in manufacturing MRP/ERP systems.
  • Experience and proficiency with the Microsoft Office Suite.
  • Familiarity with Lean manufacturing principles.
  • Excellent verbal and written communication skills.

Nice to have qualifications include:

  • SPIM certification.
  • AX Dynamics ERP.
  • Lean Six Sigma training.

We offer a challenging position in an open and friendly environment where we help each other develop and create value. Your work will have a true impact on Alfa Laval's future success. Our benefits-eligible associates enjoy healthcare, dental, and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more. At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The base salary for this role is typically $55,000 - $65,000.



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