Field Service Specialist
4 days ago
We are seeking a highly skilled Field Service Specialist to join our team at Safety Vision, LLC. This is a fantastic opportunity for individuals with technical expertise and excellent communication skills to support our customers by troubleshooting, maintaining, and installing mobile electronics systems.
Job Description
The Field Service Specialist will play a vital role in ensuring that our customers receive exceptional service and support. Key responsibilities include:
- Diagnosing and resolving technical issues with electronic systems using quality incident reports (QIRs) to ensure any product or service issues are documented and resolved effectively.
- Utilizing Microsoft Windows and Office software, as well as basic networking knowledge, to troubleshoot and resolve technical issues.
- Working effectively both independently and as part of a team to deliver high-quality results.
- Maintaining accurate records for QIR submissions and providing clear, professional communication to customers and internal teams.
Requirements
To be successful in this role, candidates should possess the following qualifications:
- Technical education or experience in electronics or IT support is an asset.
- Honesty, reliability, and attention to detail are essential qualities for this position.
- A strong work ethic, willingness to assist others, and self-motivation are necessary for success in this role.
- Physical ability to lift 10-25 pounds on a regular basis and occasional overtime and travel may be required.
Salary Range: $60,000 - $80,000 per annum, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.
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