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Operations Coordinator for Performance Venue
2 months ago
Position Overview:
The Operations Coordinator is responsible for overseeing the operational functions of the Performance Hall, ensuring the smooth execution of all event-related activities while adhering to safety standards set by industry and governmental regulations.
Key Responsibilities:
- Directs back of house operations for various events, ensuring all logistical elements such as parking, concessions, security, ushering, cleaning, and staffing are effectively managed to meet event requirements.
- Acts as the primary operations liaison for events, collaborating with university organizations and external promoters to address event planning needs.
- Oversees the recruitment, training, supervision, and scheduling of back of house personnel, including student workers and labor staff.
- Maintains a comprehensive database for tracking certifications, in-service training, emergency drills, and mandatory university training.
- Manages the inventory of venue equipment, conducting inspections, coordinating maintenance, and making recommendations for replacements and repairs.
- Addresses logistical complaints and customer service issues with professionalism and courtesy.
- Assists in the formulation of operational budgets aligned with strategic objectives.
- Keeps detailed operational assessment files for projects and events.
- Conducts regular evaluations of existing audiovisual equipment and oversees maintenance and repair schedules.
Performs other related responsibilities as assigned.
Qualifications:
A Bachelor’s degree along with three years of relevant experience is required. A solid understanding of both theoretical and practical aspects of the operational discipline is essential. Knowledge is typically acquired through a formal, directly job-related degree or equivalent specialized training. A minimum of three years of directly related experience is necessary.
