IT Support Specialist
3 weeks ago
About INC Systems
INC Systems is a technology services and consulting company that has been involved in various projects since 2004. With extensive experience in IT, we work closely with businesses and non-profits to manage and leverage technology for their success.
We are looking for a skilled Tier 2 IT Technician to join our team. As the second level of technical ability, this role will provide support to our Tier 1 team, ensuring excellent customer service to our clients. The successful candidate will have strong problem-solving skills, be proficient in network domains, Active Directory, and security software, and possess at least 4 years of experience in the IT field or an equivalent degree.
As a member of our team, you can expect:
- A starting salary between $45,000 and $65,000 per year, depending on your experience and certifications.
- Quarterly and annual bonuses based on performance.
- An opportunity to learn and expand your knowledge with our expert team.
- A fun and casual work environment with a pool table, dartboard, and comfortable break room.
- A family-first approach, prioritizing your personal life and well-being.
The ideal candidate should have:
- Excellent communication and customer service skills.
- Strong problem-solving and troubleshooting abilities.
- Proficiency in Microsoft Desktop and Server Operating Systems, Microsoft Office applications, and Office 365 Infrastructure.
- At least 4 years of experience in the IT field or an equivalent degree.
- Certifications such as A+, Security+, and Network+ are a plus.
If you are passionate about technology and committed to delivering exceptional results, we encourage you to apply for this exciting opportunity.
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