IT Support Specialist

3 weeks ago


Grand Blanc, Michigan, United States Intelligent Network & Communication Full time

About INC Systems

INC Systems is a technology services and consulting company that has been involved in various projects since 2004. With extensive experience in IT, we work closely with businesses and non-profits to manage and leverage technology for their success.

We are looking for a skilled Tier 2 IT Technician to join our team. As the second level of technical ability, this role will provide support to our Tier 1 team, ensuring excellent customer service to our clients. The successful candidate will have strong problem-solving skills, be proficient in network domains, Active Directory, and security software, and possess at least 4 years of experience in the IT field or an equivalent degree.

As a member of our team, you can expect:

  • A starting salary between $45,000 and $65,000 per year, depending on your experience and certifications.
  • Quarterly and annual bonuses based on performance.
  • An opportunity to learn and expand your knowledge with our expert team.
  • A fun and casual work environment with a pool table, dartboard, and comfortable break room.
  • A family-first approach, prioritizing your personal life and well-being.

The ideal candidate should have:

  • Excellent communication and customer service skills.
  • Strong problem-solving and troubleshooting abilities.
  • Proficiency in Microsoft Desktop and Server Operating Systems, Microsoft Office applications, and Office 365 Infrastructure.
  • At least 4 years of experience in the IT field or an equivalent degree.
  • Certifications such as A+, Security+, and Network+ are a plus.

If you are passionate about technology and committed to delivering exceptional results, we encourage you to apply for this exciting opportunity.



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