Customer Service Representative

4 days ago


Indiana, Pennsylvania, United States Margy Gray - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional service to our clients and growing our agency through meaningful relationships.

Key Responsibilities
  • Manage client accounts and update information in our database to ensure seamless communication and timely support.
  • Assist clients with policy changes and inquiries, providing clear and concise solutions to their needs.
  • Process insurance claims and follow up with clients on claim status, maintaining open and transparent communication throughout the process.
  • Coordinate with underwriters to ensure timely policy issuance, streamlining our internal processes for maximum efficiency.
What We Offer
  • A competitive salary of $45,000 - $65,000 per year, based on your experience and qualifications.
  • A comprehensive benefits package, including health insurance, paid time off, and opportunities for training and development.
  • A dynamic and supportive work environment, where you can grow your career and make a real impact in our community.
Requirements
  • Strong organizational skills and attention to detail, ensuring accuracy and efficiency in all aspects of your work.
  • Excellent customer service and communication skills, with the ability to build strong relationships with clients and colleagues alike.
  • Previous experience in insurance or a related field is preferred, but not required.


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