Seafood Sales Manager

2 weeks ago

Damariscotta, Maine, United States Hannaford Full time
About the Role

We are seeking a highly skilled and motivated Seafood Sales Manager to join our team at Hannaford Supermarkets. As a key member of our sales team, you will be responsible for developing and expanding our knowledge of seafood products, storage, and preparation techniques.

Key Responsibilities
  • Develop and expand knowledge of seafood product, storage, and preparation techniques.
  • Observe and follow all company policies and established standard practices.
  • In the absence of the department manager, manage the department operations in accordance with established department standard practices.
  • Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy.
  • Actively recognize associates who deliver great service and coach associates to expectations when necessary.
  • Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems.
  • Assist in special projects and perform other functions as assigned by supervision.
  • Assist in training other associates when assigned.
  • Maintain solid communication in the department and throughout the organization.
  • Work within our company's management planning (MPP) guidelines to maintain productivity.
  • Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
  • Treat all co-workers with dignity and fairness.
  • Observe and maintain company sanitation and food safety standards.
  • Maintain the quality of the department's appearance and presentation.
  • Perform all other duties as assigned.
Requirements
  • Effective communication, customer service and selling skills.
  • Effective interpersonal skills and desire to work in a team environment.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to lead and direct others.
Physical Requirements
  • Tolerate working in extreme cold temperatures for up to 20 minutes at a time.
  • Stand or walk 100% of the time while working in an area surrounded by freezers and coolers filled with ice.
  • Lift cases of products weighing up to 50 lb. frequently.
  • Meet established volume activity standards.
  • Frequent reaching, grasping, and lifting of products with arms fully extended: waist to shoulder height.
  • Use hands to feel objects, use knives to open boxes/cases or to prepare and clean fish.
  • Frequent bending.
  • Handle a variety of substances associated with cleaning materials, packaging materials, and food products.
Preferred Requirements
  • Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.
  • Cut, filet, and display seafood. Process merchandise properly, paying careful attention to rotation of products according to prescribed standards.
  • Perform assigned tasks such as replenishing merchandise, preparation of food products, or setting up displays, etc.
  • Use good judgment in the delegation, assignment, and follow up required for the efficient performance of the department.
  • Build and maintain ice wall.
  • Maintain accurate, neat records of production, shrink, sales, and inventory.
  • Package and display products according to customer demands.
  • Wash, rinse, and sanitize equipment according to company policy.
  • Supervise job performance of all Seafood Associates as assigned by management.
  • Maintain effectiveness of department's staffing, scheduling, and financial results.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

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