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Salesforce Solutions Administrator
2 months ago
Salesforce Solutions Administrator
Concord Technologies is embarking on a significant digital evolution, with Salesforce serving as a core element of our strategy. Our commitment to Salesforce encompasses the Sales Cloud, Service Cloud, and Experience Cloud, and we are broadening our utilization of these platforms while also initiating a Salesforce Revenue Cloud implementation, which includes CPQ, Billing, and essential integrations with ERP systems, data warehouses, and other critical business applications.
The ideal candidate will be enthusiastic, self-driven, and hands-on, with a strong passion for developing scalable, secure, and integrated business applications on the Salesforce platform. You should possess exceptional skills in managing the Salesforce ecosystem, supporting existing applications, and fulfilling new business needs with user-friendly and effective solutions and customizations. A collaborative team player, you will enjoy working alongside a diverse group of highly skilled technical experts, business leaders, and clients.
While experience with Salesforce CPQ or Billing is not mandatory, a willingness to learn through mentorship, professional growth, and practical experience is highly valued.
Key Responsibilities:
- Assist in the design, development, and integration of Salesforce Sales Cloud and Service Cloud applications.
- Manage and address support requests, including configuration modifications and bulk data updates, from the Salesforce user community while adhering to appropriate change management protocols.
- Contribute to the implementation, testing, and support of Salesforce CPQ, Revenue Cloud, and billing integrations with NetSuite.
- Strictly follow and enhance security and compliance measures to protect data and ensure data privacy.
- Collaborate with business stakeholders to gather and understand requirements.
- Engage in Agile development methodologies.
- Develop and uphold change management and release practices for Salesforce and integrated business applications.
Qualifications:
- Salesforce Administrator, Developer, or App Builder certification.
- Bachelor's degree in computer science, business, finance, or a related field.
- 3+ years of experience in a Salesforce Architect, Administrator, Developer, or similar position.
- Familiarity with the software development life cycle and Agile methodologies.
- Excellent written and verbal communication skills.
- A strong collaborator and team player.
Additional Qualifications:
- Experience with Salesforce CPQ or Billing is a plus.
Compensation and Benefits:
The salary range for this position is $110,000 - $120,000, subject to variation based on experience. Additional employee benefits at Concord Technologies include:
- 401K plan with a 6% company match (immediate vesting)
- Flexible time off plus sick leave
- 10 company holidays
- Comprehensive health benefits (Medical, Dental, Vision) – employee-only coverage is fully covered (no cost to the employee). For employees with dependents, Concord covers 60% of premiums.
- Optional insurance offerings:
- Pet insurance
- Employee Life and AD&D
- Spousal Life and AD&D
- Child Life and AD&D
- Paid Parental Leave program
- Complimentary unlimited ORCA card (for eligible residents)
- Employee Rewards and Recognition through NectarHR
- Unlimited access to Udemy for Business
About Concord Technologies:
Concord Technologies specializes in secure document exchange, intelligent document automation, and workflow solutions tailored for healthcare providers, payers, and other highly regulated industries. For over two decades, our suite of solutions has enabled swift and secure document transmission, handling 3 billion pages annually while supporting more than 1,500 organizations daily. We are also recognized for our cutting-edge development of new artificial intelligence technologies and industry-leading applications that empower our clients to grow and manage their operations effectively. Our exceptional service and innovative approach have resulted in a client retention rate exceeding 98% year after year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
