Quality Assurance Manager

7 days ago

Syracuse, New York, United States Upstate Niagara Cooperative, Inc. Full time
Job Summary

We are seeking a highly skilled Quality Assurance Manager to join our team at Upstate Niagara Cooperative, Inc. This is a critical role that requires a strong background in quality management, regulatory compliance, and leadership.

Key Responsibilities
  • Develop and implement a comprehensive quality plan for the plant, ensuring compliance with Upstate Niagara Cooperative, Inc. and regulatory requirements.
  • Assume the responsibility of facility SQF Practitioner and maintain SQF Level 3 certification.
  • Conduct regular audits and reviews of manufacturing procedures to ensure compliance with established practices and procedures.
  • Ensure the facility is in compliance with Federal and State regulatory requirements, and stay up-to-date on new requirements and regulations.
  • Represent the facility during inspections and audits with customers and regulatory agencies.
  • Maintain, update, and enforce all Good Manufacturing Practice (GMP) guidelines.
  • Establish and validate all sanitation practices and perform periodic audits to ensure compliance.
  • Provide overall leadership for the facility laboratory and work closely with Laboratory Associates and Lab Supervisor to ensure all personnel are appropriately trained and supervised.
  • Establish procedures for quality assessments of incoming goods and raw materials, and work with Purchasing personnel to establish and enforce quality standards and specifications on such goods with vendors.
  • Establish and continually monitor the effectiveness of training programs for Operations and Quality personnel.
Global Responsibilities
  • Implement programs in support of Upstate Niagara Commitment To Product Excellence.
  • Establish Plant Quality Metrics in cooperation with Corporate Quality Assurance.
  • Issue weekly Plant Quality reports.
  • Represent Plant in weekly and quarterly Quality Committee meetings.
  • Establish and maintain log of concessions and provide effective communication of concessions to Corporate Quality.
  • Design and implement quality programs as required by Corporate Quality, including Hold Policy, Recall Policy, Pathogen Testing Program, Customer Complaint Resolution Program, and HACCP Program.
Supervisor Responsibilities
  • Manage all Plant Quality Assurance personnel to ensure compliance with Upstate Niagara and regulatory requirements.
  • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Interview, hire, and train employees; plan, assign, and direct work; appraise performance; address complaints and resolve issues.
Qualifications
  • Bachelor's degree (B.S.) from a four-year college or university in Food, Dairy, or Natural Sciences, and five to seven years related experience and/or training, or an equivalent combination of education and experience.
  • Active involvement in Quality Programs in the Food and Beverage industry.
  • Knowledge of ISO Quality Management Systems, HACCP, and statistical process control.
  • Previous supervisory experience required and strong personal computer skills preferred.

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