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Food Services Operations Manager

4 weeks ago

Charleston, West Virginia, United States Yona Solutions Full time
Job Title: Food Services Manager in Training

At Yona Solutions, we are seeking a highly motivated and dedicated individual to join our team as a Food Services Manager in Training. This role will provide an opportunity to learn and grow within our organization, while contributing to the delivery of exceptional dining experiences for our residents.

Key Responsibilities:
  • Assist the Food Services Director in leading quality dining programs that enhance the meal experience for residents
  • Work with the Food Services Director to ensure dining programs meet federal, state, and local standards, guidelines, and regulations
  • Train staff in procedures and proper operation and maintenance of equipment
  • Supervise and evaluate the quality of work completed by department employees
  • Plan work and staffing schedules to ensure adequate services are rendered
  • Maintain required records, including inventory, compliance, income/expense, and personnel records
  • Manage a cost-effective program to budget
  • Maintain excellent relations with residents, visitors, and all community departments
  • Actively participate in facility meetings and committees
  • Follow all Company policies and procedures
  • Promote the professional growth and development of the entire departmental team
  • Conduct quality assurance rounds and inspections to ensure current quality controls and methodologies are suitable and sustainable
  • Report monthly initiatives, goals, and accomplishments
  • Promote and monitor resident satisfaction
  • Ensure the food service operation is maintained in a clean, safe, and sanitary manner
Requirements:
  • Associate's or higher degree in food service management or in hospitality, including a course of study in food service or restaurant management from an accredited institution of higher learning
  • Food service supervisory experience required; at least two years experience in long-term care preferred
  • ServSafe Certification for Managers, National Restaurant Association
  • Certified Dietary Manager, Certified Food Protection Professional (CDM, CFPP), per the Certifying Board for Dietary Managers, the credentialing agency of the Association of Nutrition & Foodservice Professionals (ANFP)
  • Skilled in motivating and supervising staff members
  • Excellent interpersonal skills, customer service, and quality attitude
  • Ability to work under pressure and meet established goals and objectives
  • Public speaking skills
  • Excellent stress management skills, administrative, and organizational, and follow-through (with associates and clients) skills required
  • Ability to work all shifts as needed
  • Proficient in the use of Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook

This posting in no way states or implies that these are the only duties to be performed by the employee occupying this position. Candidates/employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

Yona Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.