Customer Service Operations Coordinator

3 weeks ago


Nashville, Tennessee, United States Ask IT Consulting Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Operations Coordinator to join our team at Ask IT Consulting.

The ideal candidate will have a strong background in customer service, with at least two years of experience in a similar role. They will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

About the Role

  • Provide customer service support via phone, email, and in-person
  • Handle customer complaints and resolve issues in a professional and courteous manner
  • Assist with data entry, filing, and other administrative tasks as needed
  • Collaborate with the team to achieve business objectives and improve customer satisfaction

Requirements

  • Bachelor's degree or equivalent work experience
  • At least two years of customer service experience
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment and adapt to changing priorities

What We Offer

  • A competitive salary range of $45,000 - $55,000 per year
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Ongoing training and development opportunities to enhance your skills and career growth

How to Apply

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your resume and cover letter, to us today.



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