Customer Service Operations Coordinator
3 weeks ago
We are seeking a highly skilled and experienced Customer Service Operations Coordinator to join our team at Ask IT Consulting.
The ideal candidate will have a strong background in customer service, with at least two years of experience in a similar role. They will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.
About the Role
- Provide customer service support via phone, email, and in-person
- Handle customer complaints and resolve issues in a professional and courteous manner
- Assist with data entry, filing, and other administrative tasks as needed
- Collaborate with the team to achieve business objectives and improve customer satisfaction
Requirements
- Bachelor's degree or equivalent work experience
- At least two years of customer service experience
- Excellent communication and problem-solving skills
- Able to work in a fast-paced environment and adapt to changing priorities
What We Offer
- A competitive salary range of $45,000 - $55,000 per year
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Ongoing training and development opportunities to enhance your skills and career growth
How to Apply
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your resume and cover letter, to us today.
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