Project Manager, Professional Services Lead
9 hours ago
We are seeking a highly skilled Project Manager to join our Professional Services Team at Abnormal Security. As a key member of our team, you will be responsible for managing complex customer deployments, driving best practices, and process optimization to enable the team to scale.
The ideal candidate will have a solid background in project management, particularly in the SaaS industry, and thrive in a dynamic, fast-paced environment. You will bring strong project management skills, effective communication, and the ability to collaborate across teams.
Key Responsibilities- Create, maintain, and execute project plans with objectives, deliverables, timelines, dependencies, and owners for our more complex Abnormal deployments.
- Drive internal operational projects within the Professional Services team, focusing on enhancing efficiencies and scaling the team's capabilities.
- Conduct project status meetings for both internal and customer projects, providing concise leadership updates and ensuring projects remain on track.
- Identify risks, proactively inform leadership, and develop solutions to mitigate.
- Ensure all work related to the project meets the Abnormal standards of quality, holding the bar high.
- Enhance our Professional Services Customer Satisfaction Program to drive response rates and achieve excellence.
At Abnormal Security, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications, and other job-related reasons. We know that benefits are also an important piece of your total compensation package. Learn more about our Compensation and Equity Philosophy on our Benefits & Perks page.
Base salary range: $104,000—$122,300 USD
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