Store Operations Manager

5 days ago


Delmont, Pennsylvania, United States GetGo Café + Market Full time
Job Summary

The GetGo Café + Market Assistant Store Leader is a key player in maintaining a seamless store experience, ensuring our customers' needs are met efficiently. This role involves coaching, supervising, and leading the team, in addition to, and often on behalf of, the Store Leader. The Assistant Store Leader is a developmental position, where the individual will learn, perform, and master the functions and responsibilities of Team Members and Leadership within the store.

Key Responsibilities
  • Team Management
    • Interview, select, and train Team Members
    • Direct the work of Team Members
    • Appraise Team Members' productivity and efficiency for promotions or status changes
    • Handle Team Member issues, including complaints
    • Discipline Team Members
  • Store Operations
    • Plan and distribute work among Team Members
    • Provide for the safety and security of Team Members and the store
    • Manage the budget for the department or location
    • Manage inventory for the department or location
    • Monitor or implement compliance measures
  • Customer Experience
    • Maintain safety as the top priority in all aspects of work
    • Coach the team to drive store success
    • Hold the team accountable to exceptional product quality, service, store conditions, and cleanliness
  • Leadership
    • Support Store Leadership decisions through coaching and collaborative action planning
    • Execute merchandising plans timely and completely
    • Recognize business trends and opportunities within the store, market, and organization
    • Collaborate with Store Leadership to support resource allocation and prioritize work
  • Development and Training
    • Promote ongoing professional development of Team Members and front-line leaders
    • Provide continuous support and coaching to Team Members and front-line leaders
    • Validate Team Members and front-line leaders are trained to perform their jobs safely and effectively
  • Store Maintenance
    • Ensure conditions throughout the store meet or exceed internal and external standards, compliance, and regulations
    • Communicate any deficiencies immediately to supervision
About GetGo Café + Market

GetGo Café + Market takes a refreshing approach to the traditional convenience store experience. We redefine the culinary expectations of a gas station in a way that's fun, fearless, and flavorful. Our diverse team strives to help each employee grow with dynamic career paths, competitive pay, and solid training. We have a variety of part-time and full-time positions open right now.



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