Vehicle Condition Assessor

1 week ago

Portland, Oregon, United States CarMax Full time

At CarMax, we're looking for a skilled Vehicle Condition Assessor to join our team. As a key member of our Purchasing department, you'll play a crucial role in ensuring our customers have an exceptional car-selling experience. Your primary responsibility will be to conduct thorough vehicle condition assessments, collecting and recording vital information about customer appraisals. This will involve accurately optioning vehicles, performing quality and timely imaging for our websites, and completing vehicle secures to verify appraisal entry information. You'll also be responsible for assisting the Merchandising Department with maintaining inventory and executing customer transfers, as well as supporting the preparation and operation of our wholesale auction. If you're a detail-oriented individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Conduct accurate vehicle condition assessments and collect required information for customer appraisals.
  • Accurately option vehicles during assessments and maintain CarMax inventory.
  • Perform quality and timely imaging of Retail and Wholesale vehicles for our websites.
  • Complete vehicle secures, including verifying appraisal entry information for any discrepancies.
  • Assist the Merchandising Department with maintaining inventory and executing customer transfers.
  • Support the preparation and operation of our wholesale auction.

Requirements:

  • Deliver exceptional customer service and work collaboratively with other departments to create iconic customer experiences.
  • Ability to follow detailed, standardized processes to complete work.
  • Read, interpret, and transcribe data to maintain accurate records.
  • Multi-task in a high-energy, fast-paced work environment.
  • Speak and listen effectively when dealing with internal and external customers.
  • Function effectively within other departments in a team-oriented environment.

Working Conditions:

  • Requires walking, bending, kneeling, or standing for extended periods of time.
  • Ability to work outdoors or in any inclement weather environment for several hours.
  • Flexible work hours with shifts that may include nights, weekends, and holidays.

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities. CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability, and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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