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Transportation Operations Manager
2 months ago
Job Summary: As a Team Leader I for H-E-B Warehouse or Transportation, you will be responsible for managing different areas of operation to develop expertise in people leadership and tactical operational leadership. You will lead a team of hourly Partners and be responsible for developing expertise in people leadership and tactical operational leadership.
Key Responsibilities:
- Manage a team of hourly Partners and provide daily supervision and support.
- Maintain an environment where Partners trust and respect the Leader and work together as a team to accomplish goals and objectives.
- Engage with Partners daily and clearly explain roles, expectations, and performance measurements for each critical component that impacts business outcomes.
- Operate a team that consistently meets customer needs and expectations and tracks/monitors/resolves complaints.
- Monitor and evaluate key performance indicators for daily and weekly team performance and measure against goals.
- Take an active role in development of Partners and provide learning and growth opportunities.
- Maintain a clean, safe, pest-free, and well-organized facility and comply with established SOPs.
- Recognize Partner achievements.
Requirements:
- Bachelor's degree or 1+ years of related experience.
- Experience in presentations a plus.
- Successful completion of Leadership & Development classes as assigned.
- Advanced knowledge of operations of department programs.
- Working knowledge of the industry and related EEOC and employment laws, and assigned department level reports.
- Strong organization and time management skills.
- Strong verbal/written communication skills.
- Strong analytical and project management skills.
- Strong negotiating and influencing skills.
- Intermediate skills in internal/external software and systems.
- Ability to manage multiple priorities and shift focus between tasks.
Working Conditions:
- Function in a fast-paced distribution center and office environment.
- Travel by car or plane with overnight stays.
- Work flexible schedules, including nights, weekends, and holidays.
- Work in multiple temperature zones.
- Safely maneuver facility in compliance with OSHA regulations.