Transit Operations Manager

1 month ago

Texas, United States City of Arlington Full time
Job Summary

Under general direction, the Transit Manager oversees the operation, maintenance, and promotion of the Handitran division to provide efficient, accessible, and safe transport services. This role plans, organizes, directs, and oversees the administrative and operational functions of the Handitran division, formulating policies, establishing objectives, and ensuring implementation.

Essential Job Functions:
  • Prepare the annual budget and other financial documents, determining and recommending operational and capital expenditures, implementing and administering the approved budget, developing long-range plans and programs for the Handitran division, and evaluating capital needs and making recommendations related to assets.
  • Represent the City as the Handitran representative, providing information and consultation to the City Council in matters pertaining to the programs and services of the system.
  • Manage outside contracts, including the coordination of transit service plans, compliance with contract specifications, management of contract spending, and maintenance of customer service and performance levels.
  • Interpret federal and state legislation and regulations pertinent to the operation and administration of the system.
  • Plan, implement, manage, and evaluate transit projects, establishing guidelines and minimum standards for various transit projects, implementing capital acquisitions, and establishing reporting and oversight procedures for transit projects.
  • Prepare grant applications for federal, state, and local funds and administer grants received per funding requirements, ensuring conformity with local, state, and federal regulations and implementing changes to Handitran guidelines and minimum standards.
  • Identify and resolve operational problems.
  • Analyze client needs and trends in transit services for the elderly and disabled, and identify new techniques and strategies for improved service provision.
  • Investigate complaints, provide resolution, and communicate with passengers and the public regarding issues.
Other Job Functions:
  • Supervise, coordinate work assignments, select, train, counsel, evaluate, document performance, and administer disciplinary action to personnel to ensure personnel performance and professional development.
  • Evaluate, investigate, and respond to citizen requests or complaints relative to transit issues and render decisions or recommendations based on findings.
Minimum Qualifications:
  • Knowledge of local, state, and federal laws and regulations governing public transit operations.
  • Knowledge of modes and techniques of transporting the public.
  • Knowledge of local, state, and federal budget, grant, billing, and statistical reporting requirements and regulations.
  • Knowledge of specialized equipment and vehicles used in the transporting of the public.
  • Knowledge of preparation, implementation, monitoring, and reporting of federal and state grants.
  • Knowledge of service contract development, management, and monitoring.
  • Knowledge of advanced accounting principles, budgeting, grant formula funding, etc.
  • Knowledge of development of bid specifications and contract negotiation techniques.
  • Knowledge of Intelligent Transportation Systems (ITS) and their operational management.
  • Skill in making independent judgments and decisions.
  • Skill in communicating with other City employees and the public by oral and written means.
  • Skill in supervising, developing, and coordinating training activities for employees.
  • Skill in developing solutions to problems and in evaluating courses of action to reach appropriate decisions or solutions.
  • Skill in establishing and maintaining effective working relationships with departmental officials, community groups, employees, and their representatives, and the public.
  • Ability to supervise, plan, and evaluate work assignments for transit staff.
  • Ability to receive detailed information through oral and written communication and make fine discriminations in sound.
  • Ability to operate a variety of office equipment, including, but not limited to, personal computers, telephones, and facsimile machines.
Qualifying Education and Experience:
  • Bachelor's Degree in Business Administration, Management, Planning, or any related field.
  • Master's Degree in Business Administration, Public Administration, or related field preferred, plus four years of related experience. Two of those years must be supervisory experience in a similar environment. Work/Education equivalent will be accepted.
Pre-employment Screen:
  • Criminal Background

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