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Financial Services Professional

2 months ago

Livermore, California, United States Livermore Ford Full time

Job Summary

The Automotive Finance Manager at Livermore Ford is responsible for delivering exceptional customer experiences while facilitating the auto loan and leasing process for customers. This role requires a strong understanding of financial products and services, as well as excellent communication and interpersonal skills.

Key Responsibilities

• Manage the loan and lease process for customers, including analyzing credit reports, negotiating with outside entities, and ensuring compliance with industry standards.

• Develop and submit financial product contracts for customers, and follow up on contract processing from outside entities.

• Provide excellent customer service throughout the loan and lease process, ensuring that customers are informed and satisfied with their financial options.

Requirements

• At least 4 years of experience in customer service, sales, or the automotive industry.

• Strong knowledge of automotive financing systems and processes, including credit analysis and financial product development.

• Excellent communication, interpersonal, and customer service skills, with the ability to work effectively with customers, colleagues, and external partners.

• Ability to work flexible hours and maintain a high level of productivity in a fast-paced environment.

Benefits

The compensation for this role includes a competitive hourly rate, paid biweekly, as well as an attractive commission plan with performance-based bonuses and incentives. Other benefits include health insurance, a 401(k) plan, paid time off, and discounts on products.