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Fitness Services Representative
2 months ago
We are seeking a highly motivated and customer-focused Fitness Services Representative to join our team at Rocky Mountain Planet Fitness. As a key member of our staff, you will provide exceptional service to our members, ensuring a welcoming and judgement-free environment in our fitness center.
Duties and Responsibilities- Greet members, prospective members, and guests in a friendly and professional manner.
- Perform member-related functions, including sign-ups, contact updates, and cancellations.
- Assist with phone calls and provide information to callers in a timely and accurate manner.
- Participate in prospective member calls and tours, assessing their membership needs.
- Perform retail transactions and maintain knowledge of products.
- Respond to member inquiries and concerns in a professional and timely manner.
- Maintain the cleanliness and organization of the fitness center, including equipment and amenities.
- 6-12 months of experience in a customer service environment.
- High school diploma or equivalent required.
- Must be 18 years of age or older.
- Basic computer and Point of Sale proficiency.
At Rocky Mountain Planet Fitness, we are committed to providing a high-quality fitness experience in a welcoming and judgement-free environment. Our mission is to enhance people's lives by helping them achieve their fitness goals.
Why Join Our Team?- Free Black Card membership while employed, plus a free membership for one family member.
- Employee discounts on Planet Fitness merchandise.
- Advancement opportunities and flexible schedules.
