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Healthcare Appointment Coordinator

2 months ago

Eau Claire, Wisconsin, United States Smile Brands Group Inc. Full time

Patient Service Representative

Company Overview:

Smile Brands Group Inc. is dedicated to providing exceptional dental care and ensuring a positive experience for our patients.

Job Description:

As a Patient Service Representative, you will play a crucial role in our dental practice, serving as the initial point of contact for patients seeking appointments and assistance with their dental needs. Your friendly demeanor will help create a welcoming atmosphere, while you assist patients in managing their appointments and financial responsibilities.

Your Responsibilities:

  • Verify and gather insurance coverage details.
  • Assist patients with financial arrangements for their treatments.
  • Schedule appointments, respond to general inquiries, and provide additional support as needed.

Required Qualifications:

To thrive in this role, you should possess:

  • A minimum of one year of relevant experience.
  • A cheerful personality complemented by excellent communication skills.
  • Familiarity with dental terminology.
  • Strong customer service abilities.

What We Offer:

At Smile Brands, we prioritize a supportive work environment that fosters professional growth and development. We provide:

  • Comprehensive support to advance your career.
  • A culture that values success and diversity.
  • Competitive compensation and benefits.
  • Medical, dental, vision, 401K, and paid time off for eligible full-time positions.
  • Eligibility for quarterly bonuses.

We are proud to be an Equal Opportunity Employer, celebrating diversity and inclusivity in our workplace.