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Director of Business Development

2 months ago


Sevierville, United States Rocky Top Wine Trail Full time

Job Summary:

We are seeking a highly skilled and experienced Executive Director of Operations to lead the overall tasting room and retail operations of Rocky Top Wine Trail. This is a key leadership role that requires a strategic thinker with a proven track record of driving revenue growth, supporting business initiatives, and managing human resources.

Key Responsibilities:

  • Oversee the day-to-day operations of the tasting room and retail area, ensuring a seamless customer experience and maximizing sales revenue.
  • Develop and implement strategies to control expenses and payroll, maintaining a lean and efficient operations model.
  • Maintain accurate and up-to-date record keeping of tax and financial documents, ensuring compliance with all relevant regulations.
  • Lead and develop a high-performing team, focusing on employee productivity, professional development, and retention.
  • Oversee the training and onboarding of new employees, ensuring they are equipped to deliver exceptional customer service and drive sales growth.
  • Evaluate and improve operations and financial performance, identifying areas for improvement and implementing data-driven solutions.
  • Prepare regular reports and presentations to stakeholders, including the VP of Operations, on key performance indicators and business metrics.
  • Ensure compliance with all health and safety regulations, company policies, and procedures, maintaining a safe and healthy work environment.
  • Provide strategic solutions to complex business issues, such as profit decline, employee conflicts, and loss of business to competitors.
  • Communicate effectively with the VP of Operations, providing timely updates and insights on key business matters.

Requirements:

  • Proven track record of success in a leadership role, with a strong background in operations management and business development.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret data and drive business decisions.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining a high level of accuracy and attention to detail.
  • Strong leadership skills, with the ability to motivate and develop a high-performing team.

Compensation and Benefits:

We offer a competitive salary and benefits package, including opportunities for professional growth and development. If you are a motivated and experienced leader looking to take your career to the next level, we encourage you to apply for this exciting opportunity.