Administrative Support Specialist

3 weeks ago


Tallahassee, United States KEPRO Full time
About the Job

We are seeking a skilled and detail-oriented Administrative Assistant to join our team at KEPRO. As a key member of our organization, you will play a vital role in the management of our claims tracking system.

Your primary responsibility will be to input new claims with meticulous attention to demographic data, provider information, and other critical aspects of claims. With precision and a keen eye for detail, you will ensure the integrity of our data.

Key Responsibilities:

  • Conduct thorough investigations to address and rectify any issues arising during the claims entry process, ensuring accuracy and efficiency in documentation and reporting.
  • Proactively identify challenging scenarios and escalate them to relevant stakeholders, ensuring timely resolution and minimal disruption.
  • Act as the primary liaison between peer reviewers, the Medical Director, and additional team members, facilitating clear and constructive communication to support operational goals.
  • Engage in various projects, demonstrating flexibility and adaptability to meet evolving business needs.
  • Diligently monitor and guide multiple project issues towards resolution, showcasing exceptional problem-solving skills and attention to detail.
  • Accurately record meeting agendas and minutes, capturing essential details and action items to ensure team alignment and progress.
  • Exhibit commitment to detail in all tasks, ensuring precision and accuracy in every aspect of your work.
  • Prepare and review monthly/biweekly invoices for approval, maintaining meticulous financial records and adherence to billing cycles.
  • Utilize Excel skills to create and manage spreadsheets that enhance workflow management and operational efficiency.
  • Provide essential technical support for webinars, assisting with setup and troubleshooting to ensure smooth execution of virtual events.
Why Work with Us

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

Compensation and Benefits

The compensation for this role is $17.00 to $20.00 per hour, and our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.



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